RTSA Suite not working | Invisible Background Task

#1 · 24/02/2021, 14:25

I installed the RTSA Suite on a new PC (Intel Core I5 10400 [email protected], 8GB RAM) fitted with a NVidia Quadro 600 2G graphics Card.

I updated the drivers and I can see "Aaronia AG - Spectran V6" under USB controller.

I connect the analyzer to the PC and when I run the RTSA Suite, it starts, a presentation screen is displayed and then disappears.

The application runs in the background but no screen is displayed.

I have to kill it in the Task Manager. Any idea?

Regards

#2 · 24/02/2021, 21:56

Which RTSA version and which screen resolution and OpenGL version do you use?

#3 · 25/02/2021, 10:05

I could finally make it work.

I had to execute the application as Administrator.

#4 · 25/02/2021, 14:56

We just added a prompt that now shows up if you don't run the RTSA-Suite PRO in Admin mode.

This should fix this problem.

Please tell us which RTSA version, which screen resolution, which OpenGL version and which Windows version you are using?