Multi Device refused authorization
Hi,
I am using two SDRs (model: Spectran V6 2000X) connected to a PC (specs of the PC allow to handle correctly both devices). In the past I used the two receivers of both devices but these past days I can only connect to one Aaronia (it is not a problem with the SDR since sometimes I cannot connect to one and other days to the other one).
I have opened the RTSA software in the License Manager tab and the SDR, to which I cannot access, has the following message: "Device refused authorization. 'SpectranV6' with the authorization checkbox in red. As I said, previously I had access and I could retrieve data from this exact same SDR with the same PC and the same software.
Thanks in advance.
Sounds like an issue with the USB controller of your system if both devices are affected randomly. If the problem appears again, check if the device is properly recognized by the operating system (e.g. Device Manager on Windows).
In some cases it might help to change USB ports and/or cables, depending on how things are wired internally. A tool like UsbTreeView (Windows) or usbutils (Linux) may help to identify which USB ports do not share the same controller. Ideally each USB connection should be wired to a separate USB3 controller in the PC and as few hubs in between as possible, but even with highend mainboards that can be complicated.
